Standards are always out of date. That is what makes them standards.
If the 1980s were about quality and the 1990s were about reengineering, then the 2000s will be about velocity.
Quality is not a program that can be simply imposed on an operation; instead it is a way of operating that permeates a business and the thinking of its employees.
Quality is not a thing. It is an event.
It is quality rather than quantity that matters.
Quality control was treated as a fad here, but it's been part of the Japanese business philosophy for decades. That's why they laugh at us.
For lots of big companies, their brand is worth so much to them that they can't endanger their reputation for being a quality company without really endangering their business performance.