Born: July 30, 1920
Birthplace: Washington, District of Columbia, U.S.A.
Died: January 12, 1998
Occupation: Author and Businessman
Profile: C.E.O. of Avis Rent-a-Car (1962-1965). Best known for Up the Organization.
Number of Quotes: 2
Get to know your people. What they do well, what they enjoy doing, what their weaknesses and strengths are, and what they want and need to get from their job.
Topmanagement is supposed to be a tree full of owls ... hooting when management heads into the wrong part of the forest. I'm still unpersuaded they even know where the forest is.