Born: May 6, 1939
Birthplace: Orange, New Jersey, U.S.A.
Occupation: Author and Management Theorist
Profile: Best known as co-author of The One Minute Manager with Spencer Johnson.
Number of Quotes: 2
Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.
Everyone is a potential winner. Some people are disguised as losers, don't let their appearances fool you.