Sandwich every bit of criticism between two layers of praise.
There are two things people want more than sex and money - recognition and praise.
Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.
It is essential to condemn what must be condemned, but swiftly and firmly. On the other hand, one should praise at length what still deserves to be praised.
While globalization will make the world smaller and more accessible, we must continue to appreciate its vibrant diversity.
I have learned silence from the talkative, toleration from the intolerant, and kindness from the unkind; yet, strange, I am ungrateful to these teachers.
Cheers hearten a man. But jeers are just as essential. They help maintain his sense of balance and proportion.
Only aim to do your duty, and mankind will give you credit where you fail.
Until he extends the circle of his compassion to all living things, man will not himself find peace.
Money isn't what motivates entrepreneurs; it is acknowledgement - a craving for your ideas to be acknowledged.
If you pick up a starving dog and make him prosperous, he will not bite you. This is the principal difference between a dog and a man.
England never appreciates a poet until he is dead.